Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase from Vitanuro. Unless a different return period is stated on the product page, you may request a return within 30 days after delivery.

To be eligible for a return, an item must be unused, in the same condition in which it was received, and in its original packaging when applicable. Proof of purchase may be required.

Non-returnable items

For health, hygiene, and safety reasons, opened or used food, beverages, supplements, wellness products, personal-care items, and other consumable products cannot be returned unless they arrived damaged, defective, or incorrect.

Gift cards, personalized items, and items marked final sale are also non-returnable except where required by law.

Damaged, defective, or incorrect items

Please contact us as soon as possible after delivery with your order details and, when helpful, photos of the issue.

If we confirm that an item arrived damaged, defective, or incorrect, we will provide an appropriate replacement, refund, or other remedy.

Return shipping

For approved returns that are not the result of damage, defect, or an incorrect shipment, return-shipping costs may be the customer's responsibility.

Do not send a return until you receive return instructions from Vitanuro.

Refunds

After an approved return is received and inspected, we will notify you of the refund decision.

Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.

To request a return or ask a question, contact Vitanuro through the contact options available on vitanuro.com.