Shipping policy

Shipping Policy

Vitanuro ships eligible products to the destinations available at checkout. Some products may be fulfilled by different suppliers or fulfillment partners, so items in the same order may arrive in separate packages.

Processing and delivery estimates

Processing times and estimated delivery dates may vary by product, destination, carrier, and fulfillment partner.

Any estimate shown at checkout or in an order confirmation is an estimate and is not a guaranteed delivery date.

Tracking

When tracking is available, tracking information will be sent to the contact information provided with your order.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please contact us promptly if you notice an address error. We cannot guarantee that an address can be changed after fulfillment has started.

International orders

International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Unless stated otherwise at checkout, those charges are the customer’s responsibility.

Delays and lost packages

Carrier delays, customs delays, severe weather, and other events outside our control can affect delivery.

If tracking shows a problem or your package has not arrived within a reasonable period after the estimated delivery date, contact us through vitanuro.com so we can help investigate.